Conference Accessibility

The 3rd Universal Design Conference will have the following features to ensure everyone is included.

Accessible Parking 

  • There are 6x accessible car parks in the parking building, behind the Victory Admin building.  Car parks are well marked, and located next to the exit doors.  There is direct lift access to the Victory Convention Centre.
  • 2x accessible car parks are available near the main entrance into the Convention Centre, however, there is no shelter on this level.
  • A drop off zone is located at the main entrance of the Victory Convention Centre.
  • To get to the main entrance of the Victory Convention Centre by vehicle, turn right when entering the site, drive in front of the Victory Admin Building to the right of the building, and up the steep driveway to the Victory Convention Centre.
  • Please email Claire Bark – to reserve any car parking needed.

Cycle Parking
There will be 20x cycle parking provided outside of the Main entrance. 

Entering the Venue
The main entrance is accessible, with no thresholds and ISA signage.   Doors will remain open, but have an automated push button if closed.

Finding your Way Around
The registration desk will be located directly across from the main entrance.
Volunteers are available for assistance such as orientating to the building, finding the toilets, assistance with catering. Conference volunteers will be wearing white Auckland Design Office T-shirts that have yellow and maroon coloured dots.
In the main theatre and breakout rooms, delegates are welcome to sit where they choose, volunteers are available to guide delegates to seats as needed.
There are wheelchair spaces available down the front of the main theatre, near the stage.
There is ramped access in the main theatre as well as to the stage. 

Presentation Accessibility
We're glad to have NZ Sign Language interpretation for the majority of the plenary sessions in the main theatre.  Regretfully, there will be no NZSL interpretation in the concurrent sessions or workshops. Live captioning will be available for the plenary and concurrent sessions. Hearing loop is available for the plenary sessions.

Video Accessibility
Not all videos will have subtitles or audio description.  There will be live captioning provided for videos.

Handbook Accessibility
The conference handbook meets Auckland Council guidelines for Accessible Communications. The conference handbook will be available electronically as well as printed copies. 

Assistance Dogs
Assistance dogs are warmly welcomed and there is a grassed area outside the Main entrance doors to the left.
Volunteers are available to take access dogs for a walk or toilet break as needed.

Accessible Toilets
There are 3x Unisex accessible toilets available.  One is down the north end of the building, and the other two are located at the south end of the building.  

Accessibility Rating
We are working closely with Be. Accessible to ensure the UDC2018 is going to showcase a high level of accessibility – our aim is Gold!  Be. Accessible will present UDC2018 with an accessibility rating at the event.


If you have any suggestions on how we can improve the experience, please let us know via email to 

Platinum Sponsor


Gold Sponsor

Be Accessible logo, registered trademark. Yellow circle with a large bold word

Universal Design City Tour Sponsor

Satchel Sponsor