Programme

Updated  3 September

Thursday 12 September

Time
10.30am

Branch Chair Meeting

 1.00pm

Registration opens

 1.30pm - 4.00pm Masterclass  FULL
 
"So you wanna make some changes?"
Planning, leading and managing change


This Masterclass is focussed on both models of change and key actions required to make successful changes in the workplace.  Jo's interactive style ensures attendees will be put through their paces to be self reflective, braver to tackle the resisters and think about change very differently moving forward.

Jo Henson 
Lean thinker - Change maker

Capacity: 60 pax

 2.00pm

Exhibition pack in

 4.30pm - 5.30pm
 

Exploring Transformational Practices  FULL

A small group tour of Te Kohao Health and Glenview Medical Centres.  Transport departs Claudelands at 4.30pm, returning for Mix and Mingle at 5.30pm.  Limited numbers. $15. FULL
           

 5.30pm - 7.00pm    

Mix & Mingle - amongst Exhibition & Sponsors

Friday 13 September

Time
 
 8.45am

Mihi Whakatau & Karakia

 
 9.00am


Opening Address
Henrietta Taia
PMAANZ Chair

 
 9.15am 

Welcome & Introducing Practice Manager of Year nominees

 
 9.30am


  
Plenary 1
The Art and Science of Tikanga in Practice
Dame Rangimarie Naida Glavish

Waitemata DHB

 
10.30am

Morning Tea

 
11.00am  Concurrent session A  
Theme  Directional Functional  Satisfaction Diversification Inspirational  

Employment
Legislation, PDRs
& Staff Appraisals 

Finding a
Business
Coach/Mentor

 Digital Hygiene
Preparing &
delivering     
a mihi whakatau
     

LCHF
Nutrition

 
Kirsty Randall
Employsure

Simon O'Shaughnessy
Pukekohe Health 
           
David Metcalfe
MOH
Pania Peta &
Wayne Taitoko
Fraser High School
Dr Lily Fraser
Turuki Healthcare

 
12.00pm Concurrent session B  
Theme Directional Functional Satisfaction Diversification Inspirational       
  Primary Care
Re-imagined
IRD Changes
& Updates

Successfully
Negotiating
with your employer   

Understanding barriers
to health care
through Queer eyes

Whakakotahi and Gonville Health:
Streamlining patient enrolment
delivers extra benefits


 
Dr Tom Varghese
& Sarah Zub
VENSA
Rata Kamau 
IRD
Anne-Marie McInally
E Tu
Shane Way
Your Way
Wellbeing
Jane Cullen
HQSC &
Janine Rider
Gonville Health                       
 
 1.00pm 

Lunch

 
 2.00pm
 

Plenary 2
Tawera Nikau

 
 3.00pm


Platinum Sponsor Session


 

     
 3.30pm

Afternoon Tea

 
 4.00pm Concurrent session C  
Theme Directional Functional Satisfaction Diversification
Inspirational  
ACC and General
Practice Connect
 
  
Kia Korero / 
Lets talk
advanced care
planning

Medical Protection
Society Q & A
Session
                

    
The role of
practice managers
in Hepatitis C 
elimination


           

Looking to the
Future - Quality
Management & Sustainable
Governance  ( using LOGICQC
QMS platform)
 


Ali McDougall
ACC

Clare O'Leary
HQSC

Dr Andrew
Stacey 
MPS

Tony Farrell        

Session sponsored by AbbVie.

AbbVie products may be mentioned.

                                               

Bret Manison &
Rosemary Gordon


     
 5.00pm Review / Wrap  
     
 6.30 pm  Quiz Night @ Novotel Tainui  
     

Saturday 14 September

includes Receptionist Day - stream (REC)

Time
 7.45am

Breakfast & PMAANZ AGM

 9.00am

Welcome & reconnecting

 9.15am




Plenary 3a ( Practice Managers)   What's New in Leadership?
Linda Hutchings

Plenary  3b (receptionists)   Reading Customers & Customer Service 
Kathy Dodd
 (REC)
10.15am

Gold Sponsor session

  Practice Managers


10.15am



PMAANZ Knowledge & Skills Frameworks (KASF) papers
Michelle Te Kira
(REC) 

10.30am
 
Morning Tea

11.00am  Concurrent session D
Theme  Directional  Functional Satisfaction Diversification Inspirational
  Enrolments and the
NES - why it is important
to your practice to
get it right

     (REC)          
How to be a High
Performing Practice



         
Micro
Resilience


        

Maori Health
Research  


Family Violence
Routine 

Enquiry in
General Practice


  Colette Lyons
Stephen Lavey
Joel Brown
Ministry of Health

Gary Smith
UNE



Jennifer Myers




Dr Matire Harwood
University of Auckland



Dr Gabrielle Moss
Orakei Health Services



12.00pm Concurrent session E
Theme  Directional  Functional Satisfaction Diversification Inspirational
  "Keep Calm"
- its only
hazardous substances!
 

Smarter.
Faster.
Better.

 (REC)
Protecting
Yourself

in the Workplace       
How to run
culturally

competent meetings     
The "Checklist"
Approach in
Primary Care



Cherie Buchanan
ProCare

Debbie  & Samantha  
Mayo-Smith 

Michelle Pollak
Onix Law

Pania Peta &
Wayne Taitoko 

Fraser High School
Dr Siobhan Trevallyan
Healthpoint
 1.00pm

Lunch

 2.00pm





 
Branch Meetings & Presentations ( Practice Managers)
Practice Networking Session
Small Practices with <5k
Medium Practices with 5 - 10k enrolled population
Large Practices with >10K enrolled population
Rural Practices 
A&E Practices  
 2.00pm

The Weakest Link in Cyber Security( Receptionists) 
Joseph Morgan
(REC) 
 2.30pm Concurrent session F
Theme Directional Functional Satisfaction Diversification
  Working together
to provide a
better life
 

Communication Skills
for the
Healthcare Practice

 (REC)
Squeeze 60 Hours
into 30
Hour Week

Wellbeing
with mindfulness



  Anne Hawker
Ministry Social
Development
Kieran Bird
William Buck

Jennifer Myers
Tim Wong

 3.30pm
 
Afternoon Tea & prize giving

 4.00pm
 Gold Sponsor Session
 
 
 4.15pm


Plenary 4
Personal Power
Lisa O'Neill
 5.15pm  Thank you & Conference close
   
 7.00pm Practice Manager of the Year Awards & Gala Dinner 
   

Thank you for the generous support of our sponsors